REFUND AND RETURNS POLICY
Last updated: August 14, 2026
Thank you for shopping with us. We want you to be satisfied with your purchase. Please read our refund and returns policy carefully before placing an order.
RETURN ELIGIBILITY
We accept return requests within 14 days of delivery.
To be eligible for a return, the item must:
- be unused and in its original condition
- include original packaging
- not show signs of wear, damage, or alteration
- be accompanied by proof of purchase
NON-RETURNABLE ITEMS
We do not accept returns for:
- used or damaged items not caused by transit
- items returned without prior approval
- clearance or final sale items
- personalized or custom-made products, if applicable
DAMAGED, DEFECTIVE, OR INCORRECT ITEMS
If you receive an item that is damaged, defective, or incorrect, please contact us within 48 hours of delivery at:
info@blakein.com
Please include your order number, a description of the issue, and clear photos of the item and packaging. We will review the case and provide a suitable resolution.
HOW TO REQUEST A RETURN
To request a return, please contact us first at:
info@blakein.com
Do not send your item back without prior return authorization.
If your return request is approved, we will provide return instructions by email.
RETURN SHIPPING
Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.
Original shipping fees, if any, are non-refundable unless the return is due to our error.
REFUNDS
Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be issued to your original payment method within 5-10 business days. Processing time may vary depending on your payment provider or bank.
ORDER CANCELLATIONS
Orders may only be canceled before they are processed or shipped. If you need to cancel an order, please contact us as soon as possible at:
info@blakein.com
Once an order has been shipped, it can no longer be canceled and must follow the return process after delivery.
NON-DELIVERY OR LOST PACKAGES
If your package has not arrived within the expected delivery timeframe, please contact us first at:
info@blakein.com
We will assist you in checking the shipment status and, where appropriate, help you with a replacement, refund review, or claim process.
CONTACT
For any refund, return, or order support questions, please contact:
info@blakein.com